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Board of Directors Meet May 21

May 30, 2014

McCook, Nebraska—Community Hospital Board of Directors learned at the May 21 meeting that Community Hospital achieved the highest overall score in the history of the balanced scorecard.

Review of Activities

Under Review of Activities, Steve Shaner, Director of Strategic Planning and Seed Champions reported balance scorecard results for the third quarter 2014. This quarter’s overall score which reflects the overall health of the four seeds (People, Service, Quality and Finance) was 7.38; the highest since the scorecard system was developed in March 2008.

Of the 16 measures which are tracked for the scorecard, nine were up, five remained the same, and two were down. Three measures met the stretch goals, scoring a ten on a scale of one to ten. Under the quality seed, the May 6 report from Professional Research Consultants showed Community Hospital’s patients rated the hospital’s overall quality of care at 98.4% excellent. Other highlights from the quality seed report include required nursing education for new efforts toward purposeful hourly rounding.

Under the people seed, highlights included employee wellness successes. Participation for the Wellness for Life employee program is up 11 percent from the previous year. The Wellness for Life program completed a Fat Loss Wars challenge in March. One hundred and thirty-five employees participated in the initiative losing 563 pounds and 522 inches. Other activities include a 5K fun run/walk of more than 100 people during National Hospital Week and a walk at lunch event with 73 employees participating.

Service seed highlights include a successful grand opening for the Anderson Center for Radiation Oncology with about 250 in attendance. Consulting appointments began on April 4. In mid-April Community Hospital started treating patients. In mid-May, patients from the Callahan Cancer Center began using the Anderson Center for the course of their treatment while the North Platte center replaces their linear accelerator. Thirteen total patients are currently receiving treatment.

A new certified registered nurse anesthetist will begin providing anesthesiology at Community Hospital for inpatient and outpatient surgery, scopes and pain management on June 30, bringing the number of CRNAs at Community Hospital to three full-time providers.

Finance seed highlights include coming in at budget for radiation oncology project; spending more of the hospital’s available funds and less of the USDA’s funds. The hospital also refinanced the guaranteed bank loan portion of its debt with a shorter term of five years and a much lower rate of 3.95%.

A number of thank you notes were distributed and reviewed.

Action to be Taken

The board approved a new incentive policy for Community Hospital employees. The policy rewards employees with an incentive payment for successfully achieving specific criteria determined by administration and the board of directors, such as performance factors, meeting department goals and employee eligibility. The new policy is effective with the new fiscal year starting July 1, 2014.

Appointments and reappointments were approved for a variety of providers under Consulting Medical Staff privileges and Allied Health Staff privileges.

Consent Agenda

The directors approved the minutes and committee reports for the April 16 regular meeting of the board of directors, the April 8 regular meeting for the medical staff committee and the May 7 regular meeting for the budget and finance committee.

Board Education

Ulrich continued updating the directors on information learned at the Governance Institute and the Heartland Health Alliance in partnership with Bryan Health 2014 spring conference April 10 and 11 called the Future of Healthcare, Manage the Changes.

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